
| Measure | Target | Last year | Rolling 12 months | Actual | Δ actual | Last month | Δ month | Year | Δ year |
|---|---|---|---|---|---|---|---|---|---|
| AABS Sales (000 €) | 29.717,00 | 0,00 | 29.717,01 | 17.830,21 | n.d. | 2.442,49 | n.d. | 4.722,16 | n.d. |
| Net Fees (000 €) | 216.265,27 | 0,00 | 216.265,27 | 129.759,17 | n.d. | n.a. | n.a. | 34.365,44 | n.d. |
| Net fees (000 €) | 167.939,31 | 0,00 | 167.939,32 | 100.763,60 | n.d. | 13.803,23 | n.d. | 26.686,25 | n.d. |
| (000 €) | 95.206,15 | 0,00 | 95.206,15 | 57.123,69 | n.d. | 7.825,16 | n.d. | 15.128,65 | n.d. |
| Known Work (...) (000 €) | 75.073,82 | 0,00 | n.a. | 45.044,29 | n.d. | n.a. | n.a. | 11.929,54 | n.d. |
| Unknown Work (..) (000 €) | 30.543,19 | 0,00 | 30.543,19 | 18.325,91 | n.d. | 2.510,40 | n.d. | 4.853,44 | n.d. |
| Measure | Target | Last year | Rolling 12 months | Actual | Δ actual | Last month | Δ month | Year | Δ year |
|---|---|---|---|---|---|---|---|---|---|
| (days) | < 2 | n.a. | n.a. | n.a. | 1 | n.d. | 2 | n.d. | |
| DOI + DSR (days) | < 222 | 0 | n.a. | 132 | n.d. | n.a. | n.a. | 35 | n.d. |
| Net Fees per Professional (000 €) | 109,41 | 1,00 | 109,41 | n.a. | n.a. | n.a. | n.a. | 17,39 | n.d. |
| Rate per hour (€) | 88,58 | 0,00 | 97,13 | 58,28 | n.d. | 7,98 | n.d. | 15,43 | n.d. |
| % of Expenses on Standard Fees (%) | 6,3% | 0,0% | 1.203,0% | 1.203,0% | n.d. | 1.203,0% | n.d. | 1.203,0% | n.d. |
| % of WIP > 12 months (%) | < 10,2% | 0,0% | n.a. | -1.115,9% | n.d. | n.a. | n.a. | -1.115,9% | n.d. |
| DOI (days) | < 75 | 0 | n.a. | 47 | n.d. | n.a. | n.a. | 13 | n.d. |
| DSR (days) | < 222 | 13 | n.a. | 128 | n.d. | n.a. | n.a. | 34 | n.d. |
| Turnover vs. Billable Net Fees (%) | 101,1% | 0,0% | -86,5% | -86,5% | n.d. | -86,5% | n.d. | -86,5% | n.d. |
| Measure | Target | Last year | Rolling 12 months | Actual | Δ actual | Last month | Δ month | Year | Δ year |
|---|---|---|---|---|---|---|---|---|---|
| Average Client Value (000 €) | 15,55 | 0,00 | 15,56 | n.a. | n.a. | n.a. | n.a. | 2,47 | n.d. |
| Net Fees from "Value Added" services (%) | 10,7% | 0,0% | 552,0% | 552,0% | n.d. | 552,0% | n.d. | 552,0% | n.d. |
| % of Value Billing (%) | 4,8% | 0,0% | -728,4% | -728,4% | n.d. | -728,4% | n.d. | -728,4% | n.d. |
| Average Fees per Job (000 €) | 7,25 | 0,00 | 7,25 | n.a. | n.a. | n.a. | n.a. | 1,15 | n.d. |
| Measure | Target | Last year | Rolling 12 months | Actual | Δ actual | Last month | Δ month | Year | Δ year |
|---|---|---|---|---|---|---|---|---|---|
| % (%) | 28,7% | 0,0% | -352,2% | -352,2% | n.d. | -352,2% | n.d. | -352,2% | n.d. |
| Net (%) | 23,3% | 0,0% | -595,2% | -595,2% | n.d. | -595,2% | n.d. | -595,2% | n.d. |
| Measure | Target | Last year | Rolling 12 months | Actual | Δ actual | Last month | Δ month | Year | Δ year |
|---|---|---|---|---|---|---|---|---|---|
| Net Fees from Class A Risk Clients (%) | < 1,0% | 0,0% | -711,3% | -711,3% | n.d. | -711,3% | n.d. | -711,3% | n.d. |
| Net Fees from Class B Risk Clients (%) | 14,6% | 0,0% | -384,5% | -384,5% | n.d. | -384,5% | n.d. | -384,5% | n.d. |
| Measure | Target | Last year | Rolling 12 months | Actual | Δ actual | Last month | Δ month | Year | Δ year |
|---|---|---|---|---|---|---|---|---|---|
| Knowledge Management Efficiency (%) | 100,0% | 0,0% | 11,2% | 11,2% | n.d. | 11,2% | n.d. | 11,2% | n.d. |
| Knowledge Investment (%) | 100,0% | 0,0% | 252,3% | 252,3% | n.d. | 252,3% | n.d. | 252,3% | n.d. |
| Measure | Target | Last year | Rolling 12 months | Actual | Δ actual | Last month | Δ month | Year | Δ year |
|---|---|---|---|---|---|---|---|---|---|
| Account Mng&Sales Efficiency (%) | 10,2% | 0,0% | 200,8% | 200,8% | n.d. | 200,8% | n.d. | 200,8% | n.d. |
| Average Fees per Account (000 €) | 294,44 | 0,00 | 294,44 | n.a. | n.a. | n.a. | n.a. | 46,79 | n.d. |
| Average Fees per Target Account (000 €) | 673,73 | 0,00 | 673,73 | n.a. | n.a. | n.a. | n.a. | 107,06 | n.d. |
| Cross Sales (%) | 80,3% | 0,0% | -502,2% | n.a. | n.a. | n.a. | n.a. | -502,2% | n.d. |
| Account Management Investment (%) | 94,7% | 0,0% | 941,5% | 941,5% | n.d. | 941,5% | n.d. | 941,5% | n.d. |
| Measure | Target | Last year | Rolling 12 months | Actual | Δ actual | Last month | Δ month | Year | Δ year |
|---|---|---|---|---|---|---|---|---|---|
| Product Development Efficiency (%) | 100,0% | 0,0% | 896,4% | 896,4% | n.d. | 896,4% | n.d. | 896,4% | n.d. |
| Net Opportunities Backlog (%) (%) | 6,3% | 0,0% | n.a. | n.a. | n.a. | -415,1% | n.d. | -415,1% | n.d. |
| Net vs. Gross Opportunities (%) | 30,2% | 0,0% | n.a. | n.a. | n.a. | 404,3% | n.d. | 404,3% | n.d. |
| Measure | Target | Last year | Rolling 12 months | Actual | Δ actual | Last month | Δ month | Year | Δ year |
|---|---|---|---|---|---|---|---|---|---|
| # of clients served vs. # of prospects (%) | 0,0% | n.a. | n.a. | n.a. | n.d. | n.d. | n.d. | n.d. | |
| Gross Opportunities (000 €) | 19.885,83 | 0,00 | n.a. | 11.931,50 | n.d. | n.a. | n.a. | 3.159,94 | n.d. |
| Net Opportunities (000 €) | 6.150,41 | 0,00 | n.a. | 3.690,25 | n.d. | n.a. | n.a. | 977,33 | n.d. |
| Measure | Target | Last year | Rolling 12 months | Actual | Δ actual | Last month | Δ month | Year | Δ year |
|---|---|---|---|---|---|---|---|---|---|
| Operation Efficiency (%) | 40,2% | 0,0% | 454,1% | 454,1% | n.d. | 454,1% | n.d. | 454,1% | n.d. |
| Revenues per FTE (000 €) | 89,36 | 0,00 | 89,35 | n.a. | n.a. | n.a. | n.a. | 14,20 | n.d. |
| NF per Partner (000 €) | 1.118,75 | 0,00 | 1.118,75 | n.a. | n.a. | n.a. | n.a. | 177,77 | n.d. |
| Recovery (actual) (%) | 69,2% | 0,0% | 324,5% | 324,5% | n.d. | 324,5% | n.d. | 324,5% | n.d. |
| Utilisation (%) | 48,9% | 0,0% | -401,3% | -401,3% | n.d. | -401,3% | n.d. | -401,3% | n.d. |
| Executives Utilization (%) | 46,3% | 0,0% | -643,3% | -643,3% | n.d. | -643,3% | n.d. | -643,3% | n.d. |
| Partners Utilization (%) | 33,6% | 0,0% | -80,7% | -80,7% | n.d. | -80,7% | n.d. | -80,7% | n.d. |
| Senior Utilization (%) | < 0,5% | 123,0% | 335,2% | 335,2% | n.d. | 335,2% | n.d. | 335,2% | n.d. |
| Staff Utilization (%) | 69,6% | 0,0% | 361,9% | 361,9% | n.d. | 361,9% | n.d. | 361,9% | n.d. |
| Measure | Target | Last year | Rolling 12 months | Actual | Δ actual | Last month | Δ month | Year | Δ year |
|---|---|---|---|---|---|---|---|---|---|
| Net Fees from New Services (%) | 2,1% | 0,0% | 120,3% | 120,3% | n.d. | 120,3% | n.d. | 120,3% | n.d. |
| Product Development Investment (%) | 100,0% | 0,0% | 39,8% | 39,8% | n.d. | 39,8% | n.d. | 39,8% | n.d. |
| Measure | Target | Last year | Rolling 12 months | Actual | Δ actual | Last month | Δ month | Year | Δ year |
|---|---|---|---|---|---|---|---|---|---|
| TurnOver (%) | < 19,7% | 0,0% | 212,6% | n.a. | n.a. | n.a. | n.a. | 212,6% | n.d. |
| Measure | Target | Last year | Rolling 12 months | Actual | Δ actual | Last month | Δ month | Year | Δ year |
|---|---|---|---|---|---|---|---|---|---|
| Industry Specialization (%) | 44,7% | 0,0% | -334,8% | n.a. | n.a. | n.a. | n.a. | -334,8% | n.d. |
| Learning&Training Efficiency (%) | 100,0% | 0,0% | 32,3% | 32,3% | n.d. | 32,3% | n.d. | 32,3% | n.d. |
| Service Specialization (%) | 35,5% | 0,0% | 633,8% | n.a. | n.a. | n.a. | n.a. | 633,8% | n.d. |
| Learning&Training Investment (%) | 100,0% | 0,0% | -1.105,7% | -1.105,7% | n.d. | -1.105,7% | n.d. | -1.105,7% | n.d. |
| Leverage Support Staff (%) | 0,0% | n.d. | n.a. | n.a. | n.a. | n.a. | n.d. | n.d. | |
| Industry Specialization (Partner) (%) | 29,2% | 0,0% | -720,8% | n.a. | n.a. | n.a. | n.a. | -720,8% | n.d. |
| Industry Specialization (Senior) (%) | 60,4% | 0,0% | 320,6% | n.a. | n.a. | n.a. | n.a. | 320,6% | n.d. |
| Industry Specialization (Staff) (%) | 51,7% | 0,0% | 250,5% | n.a. | n.a. | n.a. | n.a. | 250,5% | n.d. |
| Industry Specialization (%) | 44,8% | 0,0% | 337,4% | n.a. | n.a. | n.a. | n.a. | 337,4% | n.d. |
| Measure | Target | Last year | Rolling 12 months | Actual | Δ actual | Last month | Δ month | Year | Δ year |
|---|---|---|---|---|---|---|---|---|---|
| Resources cross use (%) | 11,2% | 0,0% | -872,6% | -872,6% | n.d. | -872,6% | n.d. | -872,6% | n.d. |
| n.a.: not applicable | n.d.: not defined | critical | must improve | ok | excellent | outstanding |