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Corporate as of 28/02/2002


Perspective: Financial Results
Objective: Achieve dominance in integrated services

MeasureTargetLast yearRolling
12 months
ActualΔ actualLast monthΔ monthYearΔ year
AABS Sales (000 €) 29.717,00 0,00 29.717,01 17.830,21 n.d. 2.442,49 n.d. 4.722,16 n.d.
Net Fees (000 €) 216.265,27 0,00 216.265,27 129.759,17 n.d. n.a. n.a. 34.365,44 n.d.
Net fees (000 €) 167.939,31 0,00 167.939,32 100.763,60 n.d. 13.803,23 n.d. 26.686,25 n.d.
(000 €) 95.206,15 0,00 95.206,15 57.123,69 n.d. 7.825,16 n.d. 15.128,65 n.d.
Known Work (...) (000 €) 75.073,82 0,00 n.a. 45.044,29 n.d. n.a. n.a. 11.929,54 n.d.
Unknown Work (..) (000 €) 30.543,19 0,00 30.543,19 18.325,91 n.d. 2.510,40 n.d. 4.853,44 n.d.

Objective: Increase firm profitability

MeasureTargetLast yearRolling
12 months
ActualΔ actualLast monthΔ monthYearΔ year
(days) < 2   n.a. n.a. n.a. 1 n.d. 2 n.d.
DOI + DSR (days) < 222 0 n.a. 132 n.d. n.a. n.a. 35 n.d.
Net Fees per Professional (000 €) 109,41 1,00 109,41 n.a. n.a. n.a. n.a. 17,39 n.d.
Rate per hour (€) 88,58 0,00 97,13 58,28 n.d. 7,98 n.d. 15,43 n.d.
% of Expenses on Standard Fees (%) 6,3% 0,0% 1.203,0% 1.203,0% n.d. 1.203,0% n.d. 1.203,0% n.d.
% of WIP > 12 months (%) < 10,2% 0,0% n.a. -1.115,9% n.d. n.a. n.a. -1.115,9% n.d.
DOI (days) < 75 0 n.a. 47 n.d. n.a. n.a. 13 n.d.
DSR (days) < 222 13 n.a. 128 n.d. n.a. n.a. 34 n.d.
Turnover vs. Billable Net Fees (%) 101,1% 0,0% -86,5% -86,5% n.d. -86,5% n.d. -86,5% n.d.


Perspective: Customer
Objective: Be the trusted Business Advisor that best delivers value and confidence to our clients

MeasureTargetLast yearRolling
12 months
ActualΔ actualLast monthΔ monthYearΔ year
Average Client Value (000 €) 15,55 0,00 15,56 n.a. n.a. n.a. n.a. 2,47 n.d.
Net Fees from "Value Added" services (%) 10,7% 0,0% 552,0% 552,0% n.d. 552,0% n.d. 552,0% n.d.
% of Value Billing (%) 4,8% 0,0% -728,4% -728,4% n.d. -728,4% n.d. -728,4% n.d.
Average Fees per Job (000 €) 7,25 0,00 7,25 n.a. n.a. n.a. n.a. 1,15 n.d.

Objective: Become the Leader in target segments and services

MeasureTargetLast yearRolling
12 months
ActualΔ actualLast monthΔ monthYearΔ year
% (%) 28,7% 0,0% -352,2% -352,2% n.d. -352,2% n.d. -352,2% n.d.
Net (%) 23,3% 0,0% -595,2% -595,2% n.d. -595,2% n.d. -595,2% n.d.


Perspective: Processes
Objective: Achieve customer intimacy while being independent

MeasureTargetLast yearRolling
12 months
ActualΔ actualLast monthΔ monthYearΔ year
Net Fees from Class A Risk Clients (%) < 1,0% 0,0% -711,3% -711,3% n.d. -711,3% n.d. -711,3% n.d.
Net Fees from Class B Risk Clients (%) 14,6% 0,0% -384,5% -384,5% n.d. -384,5% n.d. -384,5% n.d.

Objective: Develop and sell Knowledge

MeasureTargetLast yearRolling
12 months
ActualΔ actualLast monthΔ monthYearΔ year
Knowledge Management Efficiency (%) 100,0% 0,0% 11,2% 11,2% n.d. 11,2% n.d. 11,2% n.d.
Knowledge Investment (%) 100,0% 0,0% 252,3% 252,3% n.d. 252,3% n.d. 252,3% n.d.

Objective: Differentially invest in Accounts

MeasureTargetLast yearRolling
12 months
ActualΔ actualLast monthΔ monthYearΔ year
Account Mng&Sales Efficiency (%) 10,2% 0,0% 200,8% 200,8% n.d. 200,8% n.d. 200,8% n.d.
Average Fees per Account (000 €) 294,44 0,00 294,44 n.a. n.a. n.a. n.a. 46,79 n.d.
Average Fees per Target Account (000 €) 673,73 0,00 673,73 n.a. n.a. n.a. n.a. 107,06 n.d.
Cross Sales (%) 80,3% 0,0% -502,2% n.a. n.a. n.a. n.a. -502,2% n.d.
Account Management Investment (%) 94,7% 0,0% 941,5% 941,5% n.d. 941,5% n.d. 941,5% n.d.

Objective: Invest on best opportunities

MeasureTargetLast yearRolling
12 months
ActualΔ actualLast monthΔ monthYearΔ year
Product Development Efficiency (%) 100,0% 0,0% 896,4% 896,4% n.d. 896,4% n.d. 896,4% n.d.
Net Opportunities Backlog (%) (%) 6,3% 0,0% n.a. n.a. n.a. -415,1% n.d. -415,1% n.d.
Net vs. Gross Opportunities (%) 30,2% 0,0% n.a. n.a. n.a. 404,3% n.d. 404,3% n.d.

Objective: Maximize Audit relationships and build strategic relationships with Non Audit Clients

MeasureTargetLast yearRolling
12 months
ActualΔ actualLast monthΔ monthYearΔ year
# of clients served vs. # of prospects (%)   0,0% n.a. n.a. n.a. n.d. n.d. n.d. n.d.
Gross Opportunities (000 €) 19.885,83 0,00 n.a. 11.931,50 n.d. n.a. n.a. 3.159,94 n.d.
Net Opportunities (000 €) 6.150,41 0,00 n.a. 3.690,25 n.d. n.a. n.a. 977,33 n.d.

Objective: Operational Excellence

MeasureTargetLast yearRolling
12 months
ActualΔ actualLast monthΔ monthYearΔ year
Operation Efficiency (%) 40,2% 0,0% 454,1% 454,1% n.d. 454,1% n.d. 454,1% n.d.
Revenues per FTE (000 €) 89,36 0,00 89,35 n.a. n.a. n.a. n.a. 14,20 n.d.
NF per Partner (000 €) 1.118,75 0,00 1.118,75 n.a. n.a. n.a. n.a. 177,77 n.d.
Recovery (actual) (%) 69,2% 0,0% 324,5% 324,5% n.d. 324,5% n.d. 324,5% n.d.
Utilisation (%) 48,9% 0,0% -401,3% -401,3% n.d. -401,3% n.d. -401,3% n.d.
Executives Utilization (%) 46,3% 0,0% -643,3% -643,3% n.d. -643,3% n.d. -643,3% n.d.
Partners Utilization (%) 33,6% 0,0% -80,7% -80,7% n.d. -80,7% n.d. -80,7% n.d.
Senior Utilization (%) < 0,5% 123,0% 335,2% 335,2% n.d. 335,2% n.d. 335,2% n.d.
Staff Utilization (%) 69,6% 0,0% 361,9% 361,9% n.d. 361,9% n.d. 361,9% n.d.

Objective: Pursue on going innovation in products, services, business models

MeasureTargetLast yearRolling
12 months
ActualΔ actualLast monthΔ monthYearΔ year
Net Fees from New Services (%) 2,1% 0,0% 120,3% 120,3% n.d. 120,3% n.d. 120,3% n.d.
Product Development Investment (%) 100,0% 0,0% 39,8% 39,8% n.d. 39,8% n.d. 39,8% n.d.


Perspective: People
Objective: Attract and recruit the best people

MeasureTargetLast yearRolling
12 months
ActualΔ actualLast monthΔ monthYearΔ year
TurnOver (%) < 19,7% 0,0% 212,6% n.a. n.a. n.a. n.a. 212,6% n.d.

Objective: Live all our Values

MeasureTargetLast yearRolling
12 months
ActualΔ actualLast monthΔ monthYearΔ year
Industry Specialization (%) 44,7% 0,0% -334,8% n.a. n.a. n.a. n.a. -334,8% n.d.
Learning&Training Efficiency (%) 100,0% 0,0% 32,3% 32,3% n.d. 32,3% n.d. 32,3% n.d.
Service Specialization (%) 35,5% 0,0% 633,8% n.a. n.a. n.a. n.a. 633,8% n.d.
Learning&Training Investment (%) 100,0% 0,0% -1.105,7% -1.105,7% n.d. -1.105,7% n.d. -1.105,7% n.d.
Leverage Support Staff (%)   0,0% n.d. n.a. n.a. n.a. n.a. n.d. n.d.
Industry Specialization (Partner) (%) 29,2% 0,0% -720,8% n.a. n.a. n.a. n.a. -720,8% n.d.
Industry Specialization (Senior) (%) 60,4% 0,0% 320,6% n.a. n.a. n.a. n.a. 320,6% n.d.
Industry Specialization (Staff) (%) 51,7% 0,0% 250,5% n.a. n.a. n.a. n.a. 250,5% n.d.
Industry Specialization (%) 44,8% 0,0% 337,4% n.a. n.a. n.a. n.a. 337,4% n.d.

Objective: Manage professionals on a global basis

MeasureTargetLast yearRolling
12 months
ActualΔ actualLast monthΔ monthYearΔ year
Resources cross use (%) 11,2% 0,0% -872,6% -872,6% n.d. -872,6% n.d. -872,6% n.d.

elapsed: 0.55040299892426 (db: 70.17%)


n.a.: not applicable n.d.: not defined     critical    must improve    ok    excellent    outstanding